Welcome to WHM AutoPilot – build 2.x

This is an orientation of your main page inside your WHM AutoPilot script. Over the next areas, we will introduce you to each area of the main page with a brief description of what each area contains.

 

Main Page - sometimes dubbed as the dashboard

 

Once you login to your script, you will come to the summary page of all that is happening inside your script. New orders, pending orders, server status, unresolved orders and open trouble tickets and income and accounts summary.

 

NAVIGATING THROUGH YOUR AUTOPILOT

 

There are seven (7) main areas with sub-levels of each area that can be accessed from your main navigation area.

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Server Management:

o     Add New Servers

o     Manage All Servers

o     Server Rotation

o     Import Utilities

Payment Gateways

o     Activate & Setup Payment Gateways

Manage Accounts

o     Add New Account

o     View All Accounts

o     View Pending

o     View Active

o     View Suspended

o     View Cancelled

o     View Pending Cancels

o     View Cancellation Requests

Manage Hosting Plans

o     Add Shared Package

o     Add Dedicated Package

o     Package Editor

o     Package Group Editor

o     Add Reseller Profile

o     Edit Reseller Profile

o     Add New Addon

o     Addon Editor

o     Addon Group Editor

o     Add New Coupon

o     Coupon Editor

o     Domain TLD Pricing

Affiliate Management

o     Affiliate Accounting

o     View Affiliate Details

o     Affiliate Plan Editor

o     Affiliate User Requests

Report Center

o     Weekly Sales Report

o     Recurring Revenue Per Server

o     Monthly New Signups

o     Daily Invoice Report

o     Daily Service Invoice Report

Invoice Management

o     Manage / Edit / View / Update invoices

 

SYSTEM STATS AT A GLANCE

 

From this location you can get a clear overview of total accounts, servers and recurring income tracked from within your AutoPilot system.

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SCRIPT NEWS AND UPDATES

 

Never more than a click away from contacting the staff of WHM AutoPilot when it comes to bugs, support needs, viewing the latest news or visiting the forums.

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GENERAL ADMINISTRATIVE LINKS

 

Most of the main configuration and setup of the script can be located here. Editing email templates to setting up your affiliate introduction.

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CURRENT ACTIVE SERVER STATS

 

If you already have a server installed, and marked as ‘active’, you will be able to get a glimpse of the current status of that server directly from your main page. NOTE: Resellers, if you are unable to view server stats from your WHM, you will not be able to view them from the main page of your admin area.

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PENDING ACCOUNT SUMMARY

 

Any orders generated from the order system that were either marked as ‘manual install’ or ordered through mail in payment will show up here. These accounts will need to be manually activated in order to have them installed on the server and for the client to receive the welcome emails generated from the script.

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ACTIVE TROUBLE TICKETS

 

Any support requests from your clients will be found here.

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DOMAINS UNRESOLVED

 

A domain that is dubbed ‘unresolved’ is a domain that is installed in the script and server that is not yet resolving to the IP address assigned to it. For more information on this tool, please visit the ‘ Resolve Manager ‘ section of this manual.

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